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“ Our employees can’t believe the speed with which they receive their reimbursements. IPG is always available to our employees to answer all questions regarding the eligibility of a particular expense and the status of individual accounts.”

 

Step 6: provide online enrollment

 

Provide online enrollment and reporting for employees.

We’re staying on the leading edge of benefit administration by providing employees secure access to plan information and administrative services over the Internet. MyBenefitsite helps keep employees on schedule with a message board that displays information on enrollment periods and other timely notices. New enrollment information is transmitted electronically to vendors so employees can see an up-to-date, personalized summary of benefit selections including the coverage and the cost.

The Website not only gives employees ’round-the-clock access through either Microsoft Explorer or Netscape Navigator, it also provides employers with a convenient way to gather feedback on how the plan is working for employees, and to keep the lines of communications open in both directions.